This video is about service level agreements, Chris Kemp takes a look in the latest of his SaaS Insights miniseries.
SMCR Enforcement Actions
What are ‘reasonable steps’ in the context of the SMCR? Tom Hine explains using two recent cases.
This Privacy Policy describes how we collect and use information through our website and information from clients, prospective clients, and client representatives. In this Privacy Policy, “you” or “your” refers to users of our website, clients, prospective clients, or client representatives as the context requires. Please read this Privacy Policy together with any other privacy notice we may provide you with when we are collecting or processing personal information about you, so you are fully aware of how and why we are using your information. This Privacy Policy supplements the other notices and does not override them.
We update this Privacy Policy from time to time. This version was last updated in August 2018 where we made significant changes to reflect changes in the law as a result of GDPR. You can compare this version to the last version of this Privacy Policy which can be viewed here. We will post details of any further changes to this Privacy Policy on this page.