This video is about service level agreements, Chris Kemp takes a look in the latest of his SaaS Insights miniseries.
SaaS Insights: What do SLAs look like in the wild?
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About the author
Chris is recognised as “one of the UK’s leading software and data lawyers” (LexisNexis). He has extensive experience advising buyers and sellers of software, data and technology products, including specific “expertise in AI projects” (Legal 500, 2025).
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