What happens to your data at the end of a SaaS contract?
When onboarding a SaaS provider, many organisations focus on functionality, integration, and service levels, but overlook the endgame: data return and deletion.
In this short vlog, Chris Kemp explores why forward-thinking customers are asking the right questions before signing:
- How will I get my data back?
- Will the format be usable with future providers?
- What are the vendor’s commitments around deletion and their role as a data processor?
